Check Out What Our Customers Are Saying About Us
We are pleased to write this letter of recommendation for Larry Murphy, our contractor for the recent siding installation on our new home. Larry’s services were invaluable and we were very pleased with the final result. Mark & I give Larry and his crew kudos on an outstanding job!
The quality of work provided was top notch. Larry’s crew were knowledgeable, skilled and competent. They were professional, reliable, courteous and respectful of our property and privacy. The crew had a work ethic rarely found in today’s world emphasizing doing the job right rather than rushing through it. Their pride in their work was evident in the way they tidied up after each workday. We felt comfortable allowing them inside our home while we were gone.
We were impressed with Larry’s integrity. When we requested additional work we would like to have completed out of pocket, Larry was committed to keeping the expense down for us rather than increasing his profit margin. He also made sure our home was energy efficient and safe. There was complicated outdoor electrical work required that we had not considered, which Larry explained to us and was executed by a licensed electrician.
Larry kept us closely informed of schedules, delivery and completion dates. His communication was always clear and concise and we were always informed of any changes. Due to his prior years of construction experience Larry was knowledgeable about all aspects of our project. His familiarity with building codes and requirements made for a smooth and hassle-free process when it came to building permits and inspection.
In his proposal, Larry gave a clear breakdown of costs for each phase of the project. His contact described the work to be done and the itemized costs. When the project was completed, all the work was done as described and agreed upon with no hidden costs or extra expenses. As a homeowner, we felt Larry delivered exactly what he promised, at the agreed upon price. He went out of his way to contact out insurance adjuster before the project began informing him of missing requirement expenses not included in the adjuster’s original estimate.
We have been homeowners for 40 years and were very pleased with Larry and his crew. We believe that exceptional work should be recognized and would not hesitate to hire Larry again, or to recommend him to friends and family. Thank you for a job well done!
Last year, 2010, we had Pro Home Improvements, Inc. install new windows and siding for us. What a difference!!! The windows make the rooms look larger and let in more sunlight. Larry’s crew did a nice job, we were happy with the results.
This year, 2011, we had Larry’s crew back again, to put new siding on our garage. Once again, good job!
Al and Helen Barnes
We wanted to compliment you and your work crew on the great job on the replacement of two window assemblies on the west side of our home. The workmanship was very professional and was accomplished in a timely manner. They match the other windows to the extent that you cannot tell them from the original ones.
Based on the great job that was completed on the window replacement, we were happy to have you replace the 25-year- old roofing on our home. We were more than satisfied with the overall care and workmanship that your crew performed in the task of replacing the total roofing surface. We will keep you in mind when we have any home construction projects to accomplish and will be happy to recommend Pro Home Improvement to our friends.
Dick and Pat Rotzien
Larry Murphy and his crew did a great job re-roofing our cabin and doing all the required work. Every aspect of their work was above our expectations. With many other repairs done by Pro Home, such as our fascia, gutters, attic insulation, bath and kitchen fans, and all the other items we asked to have updated, our cabin is in much better shape because of their workmanship.
Larry and Crew,
It has been just wonderful working with you guys. Every part of remodeling my roof and rooms of my house went like clockwork. One crew would be done and the following day, the next crew would be here. I was really worried about it and stressed out after the July 1st storm.
Larry, you are an excellent planner. I would recommend you to anyone I talk to about remodeling after a storm, or just anytime.
Thank you much.
Larry and Pro Home Improvement crew,
It has been nearly a year since you installed our windows so we can really speak to the positive change they have made through the seasons. It was such a joy in the fall to open our windows and have them work so perfectly. Our first winter was really the proof of the quality of the Lindsay windows and the installation. We used to set our thermostat at 70 degrees before our new windows. Last winter we were able to comfortably lower it to 65 degrees. We really noticed the savings. Now that summer is here, we are again noticing how much more efficient our home is against the summer heat. We couldn’t be happier with the job done well and the outstanding crew.
Bruce and Anita Crosby, Hutchinson
Dear Larry and Pro Home Improvement, Inc. Staff,
I would like to take this time to express my deepest gratitude for all of your hard work on my home in Sauk Centre, MN. I have been extremely impressed with how I was treated by Larry and his entire staff. I could not have asked for a better crew of people to help me out through the entire process of my re-roofing and residing of my home, plus garage and storage shed. There were no short-cuts made and in fact, I would say the crew went above and beyond what really needed to be done.
I have had numerous compliments on how my house turned out, from both complete strangers and close friends and relatives. I feel like I am living in a new home and I enjoy coming home to the house now after all of the great hard work that the Pro Home Improvement, Inc. staff did on my home. I feel I have the most unique house on my entire street and the house looks wonderful. My house just pops now and it looks like a brand new house.
Thank you again for all of your time and going the extra mile on things. I cannot express enough appreciation and gratitude for the wonderful job that your crew did on my home.
I would recommend Pro Home Improvement, Inc. to anyone looking to do home improvements of any kind. In fact, any projects that I need done in the future, you will be the first on my list to call.
Thank you again so much for all of your hard work and going the extra mile.
Sincerely, Jason Ingebretson
“Dear Larry, I want to tell you what a wonderful job your crew (Ray, Todd and Reed) did when installing our new Lindsay windows.
They were very professional, hardworking and very pleasant to be around. They showed up every morning for three days and did their jobs even in the freezing weather!
When we had a challenge with the patio door opening the wrong way, not your fault, Ray came up with the solution that saved us money and wasted time to order a new patio door and then have to have them come back another time.
Communication was wonderful between you, your workers, and us.
I would not hesitate to highly recommend you and your company for any jobs(s) needed around the house.
Thanks so very much for a job well done! The windows are beautiful, as well as the trim work!”
We called Pro Home Improvement to get an estimate for a deck. Larry came out right away and listened to exactly what we wanted. We were impressed right away with his knowledge and professionalism. Instead of giving us a quote, he told us exactly what it would cost. Communication was great. He shared a detailed plan for what our deck would look like and showed us pictures of decks to make sure we were all on the same page. He contacted us to let us know when they would be able to start, and they started working on it the day he told us they would begin. We are very happy with the sturdy final product. Thanks for the great customer service! We look forward to spending time our on our new deck!
Jeff and Melissa Rudebusch Hutchinson, MN
Thank you for the great job you and your workers did replacing my large living room window. Every one was so courteous and pleasant. The work area was clean when everyone left. It has been a pleasure doing business with you, Larry, and will certainly pass the word along about what a great group you are to work with. And best of all, I LOVE my new window!
Dorothy Bettcher Lester Prairie
My family wanted to write to you sending our sincere appreciation for all the wonderful work that you did on our property. You really made the insurance process easy and reassured us that all would be taken care of and it was. You always stuck to your word and really communicated well with us on what we wanted and how things were going during the process.
You were so very knowledgeable on all aspects of what we needed, and committed to doing it right for us and not just to have it done. We liked your quality of work, and the work ethic of the three construction workers. The qualities you have of not being pushy, not out to take others’ money, good courtesy, and respect for others is amazing and something all businesses should possess.
Lastly, I knew the end product would be good, but I didn’t realize having the entire garage done, the new window, and other touch-ups on the house, both inside and out, would look so good. It really makes me personally feel good to live on such a beautiful property because of your great skills at Pro Home Improvements. I am so proud to say that you were my contractor, and happy to tell others about your great work. Thanks again.
The Jenkins family: Todd, Sadie, and Sierra
We couldn’t be happier with the job you did for us! The windows look great!!
Thank you so much for a job well done!
We would highly recommend Larry to do any of your home improvements. We have been very satisfied with the work he has done for us over the past 15 years. He has done numerous projects, including windows, doors, cabinets, and railings. He stands behind his work 100% and his crew is very neat and efficient.
Thank you for a job well done!
A satisfied customer,
Ron and Brenda Posusta
Larry and Pro Home Improvement crew,
It wasn’t a hard decision to choose you and your crew to side our home. After being so pleased with our window installation in 2010, we knew your crew would do a great job again. We were not disappointed. Not only did you do the job promised in the time frame promised, you took the time to explain each step. You noticed the things that needed additional care and presented us with a repair plan. You gave our property the updates it needed, did the job promised, caught the “aging” flaws and repaired, and showed us options we had not thought about. You always gave us choices and explanations. You found us deals. You took care of all the subcontracting. You kept us up to speed. And you handled the headaches and worked around the weather. We just sat back and enjoyed the process. We didn’t even have to clean up. We have your card posted on our bulletin board for future reference. Thanks again.
And by the way, we’d be happy to be a reference for you. You can give our phone number to your customers who are exploring windows, siding, patio doors, or repairs. We’d be pleased to share our success story.
Bruce and Anita Crosby, Hutchinson
Our new windows are wonderful. The crew that installed them was fantastic. If we asked for something extra, they did it. It was discovered that the screens were not tight enough, so we called Larry and he contacted the manufacturer and the next Friday, the president of the company came out and fixed them. Everyone was very professional and polite and every day things were cleaned up before the crew went home. They were AWESOME!
Jerry and Cindy Tews
Dear Mr. Murphy,
Bob and I would like to thank you for sending Andrew to our home to estimate and complete the work that needed to be done in our hallway off of the kitchen.
We are so pleased with the finished product. Andrew was professional in his demeanor, represented your company well, and did a great job, not to mention that he was there when he said he would be.
We won’t hesitate to call on your company again, or him personally for work that night need to be done in the future.
Bob and Robin Peddieson Cokato, MN
This is the second project you have done for us. We are very pleased with the way things turned out. The room looks beautiful. Your crew was awesome, polite, kept us informed on the progress of the project, and always cleaned things up at the end of the day. The sub-contractors were also very professional. We would recommend you as the most knowledgeable contractor we have ever worked with, from planning to completion of the job.
Dan and Kathy Haggenmiller